What Is the Artspace Collector Guarantee?

Buying artworks online requires trust. Thanks to the Artspace Collector Guarantee, you can purchase works by the best artists in the world with confidence. Here is our promise:

✓ Authenticity
- Artspace guarantees that all works listed on the site come from a trustworthy partner as explicitly identified on each artwork detail page. As proof of authorship, some works are signed by the artist, others come with a certificate of authenticity. Just look for the specifics on the artwork detail page.
✓ Purchase protection
- In the unlikely event that you receive an item that is significantly different from its description or has been damaged in transit, we'll make it right. Please email service@artspace.com within 7 days of receiving your item to let us know there's a problem, and we will work with you and our partner to reach the best possible resolution, whether that be arranging for a return, a full refund, or a repair with a trusted art conservator. All Artspace Editions-as identified by this emblem on the site are eligible for return within 30 days of receipt.
✓ Secure Online Transactions
- Artspace is committed to protecting your privacy. When you enter your credit card number, we encrypt that information using secure socket layer technology (SSL). Your credit card is stored in an encrypted form for a limited amount of time at our credit card processing partner, Authorize.net, using fully PCI compliant industry standards. We never store PIN data or security codes.
✓ Door-To-Door Delivery and Installation
- Because we realize that shipping artworks can be complicated, we select and hire the most appropriate carrier based on your purchase. For an additional fee, we'll gladly install the works for you. Simply email advisors@artspace.com.
✓ Seamless Shipping Around the World
- Artspace ships to almost every country in the world. If your country is not listed at checkout, please contact service@artspace.com and we'll add it for you. Outside of the United States, we ship on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties will be included in the final purchase price.
✓ Fully Insured Shipments
- Artspace insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any work delivered, at which point responsibility for your purchase passes to you.
✓ Dedicated Customer Support
- Our team of advisors is here to answer all your questions in a timely fashion. Are you looking to buy an artwork that's not on the site? Our advisors are here to help you find it. Simply email advisors@artspace.com

Criteria for purchases to be eligible for the Artspace Collector Guarantee:

The order was placed online or through one of our Artspace advisors
The item was significantly different from its description, was damaged in transit, or never arrived
You reported the issue within 7 days of delivery

Please note that the Artspace Collector Guarantee does not apply if:

You are returning an accurately described item, outside of the partner's stated return policy
You chose to arrange your own shipping or pick up the work in person, and the item was damaged at pickup or during shipping.

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Artspace offers you authentic, exclusive works from world-renowned artists, galleries, museums and cultural institutions. Collecting with us helps support creative culture while bringing you art news, interviews and access to global art resources.

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Partners You'd Like to Follow

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M+B

America: Now+Here

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4 of 4

Damien Hirst, Pardon, 2012

James Welling, H1, 2006

Josh Smith,LARGE IMAGE J.S. (Untitled, 2006), 2012

Sol LeWitt, Two Centimeter Wavy Bands In Colors, 1996

Coke Wisdom O'Neal, The Gospel of Wealth, 2013

Alex Katz, Coleman Pond II, 2007

What Is the Artspace Collector Guarantee?

RECEIVE OUR AWARD WINNING EMAILS & AND ENJOY 10% OFF YOUR FIRST PURCHASE

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